News

Apr 01 2009

Merger
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Why do we partner with our clients?

Because the best team is the one with the client in it.

Because it helps us give our undivided attention to the client.

Because it helps us focus on our clients’ objectives.

Each of our services has stemmed from anticipating and addressing our clients’ needs.

That’s why our partnerships with our clients work so well!

Where have we been?

The journey from being a software and data capture establishment to a full service provider to the publishing industry has enriched us, both with experience and expertise.

Who do we partner with?

Today, Laserwords caters to the world’s most reputed publishers of academic books, journals, and encyclopedias in the U.S., UK, and Europe.

How are we different?

Through quality.

Through attention to detail.

By adopting a self-reinforcing process of constant improvement.

Through continuous implementation of feedback.

Complexity and turnaround time are never a problem. We can ramp up with short notice to meet seemingly impossible deadlines.

That’s how we are different!

When do employee relations make a difference?

When everyone works together as a team.

When everyone multitasks.

When employees are empowered to drive processes — from administration to production.

Laserwords has an attrition rate of 2% — the lowest in the industry.

That can only happen when employee relations make a difference!

Where do a company’s objectives emerge?

From the client’s requirements.

Quality products in collaboration with the client.

We are constantly expanding our range of services to fulfill our clients’ needs. No request is too trivial or too grand.

Isn’t that proof enough that our objectives emerge from our clients?

Our Company

Laserwords was founded in 1983 as a software company, and continues to leverage that capability to provide technology-driven solutions for print and media production. Today Laserwords is one of the oldest and most successful independent pre-publishing companies in the world, offering our clients a wealth of experience combined with cutting-edge production techniques.

Our Mission

Laserwords is committed to partnering with our clients in a long-term relationship to create educational, print and media materials of the highest quality for students and teachers.

Our Approach

Laserwords takes the time to get to know our clients’ and their business needs, products, and systems. We use our technology, experience, and industry relationships to deliver cost-effective solutions for our clients.

Upfront analysis enables us to create a seamless interface between your standard workflow and our proven internal processes. We consider every project as a goal-sharing experience with our clients and to produce high-quality product, on time and within budget.

A Global Presence

With over 95 employees in four U.S. locations and 1,300 in India, Laserwords is poised to handle your production and publishing needs worldwide. We have offices in Chennai, India, Lewiston, Maine, Madison, Wisconsin, and Publishing Services in New York City. Our technical and support staff around the globe is able to route materials and handle customer queries.